Looking Out For the Customer

Had a customer come into the store the other day that we hadn't seen in awhile.  Turns out that he took the opportunity to explore service from a competing firm (one of the national franchises in our area) and had returned to us for both our experience and trust that we have his best interest at heart.  

Confronted with a bad motor on his pump, the competitor had attempted to sell him an entire new pump but also one that was grossly oversized for his pool.  Yes, in America we often think "bigger is better" but practically no one needs a pump greater than 1 hp on their pool, much less a 2.5 hp pump.  For what the competitor wanted to charge for the new single speed 2.5hp pump, GNP could have installed a brand new variable speed pump that would have saved the customer on their power bill.  

At GNP, we don't attempt to impress with shiny new vehicles or fancy shirts and jingles.  We simply provide you the best advice we can because you are our neighbor.  And, we have over 70 years of collective pool experience to ensure you get the best advice possible.